Our Value Add

With the objective to become your Trusted Distribution Partner, Lan 1 adds value to our reseller partners across all areas of their day-to-day business. By understanding our reseller and integration partners on an intimate level, we are able to customise our service to ensure we enhance your business.

Value-Added Sales

Highly experienced sales specialists across all technology pillars
Dedicated local account managers with a “high touch” account management philosophy
Offices in all time zones across Australia
Established direct vendor relationships
Preferred suppliers on Local Buy and ITS Government procurement contracts for our channel partners
Real time stock pricing and availability
Simple online e-commerce

Value-Added Technical Support

Cross-platform vendor certified technicians
Pre-sales support and configuration
Extended warranties
Fully equipped lab to simulate technical environments
Large run up area to hot stage equipment prior to delivery
Problem determination
Pilot Projects and Proof of Concepts
Sparing for same day and next day replacement

Professional Services for our Reseller Channel Partners

Scoping and design of complete solutions
Technical assistance with evaluations and proof of concept pilots
Onsite configuration and commissioning services
Network security audits by CISSP
Wireless site surveys
4x7x24 support options
Certified training programs across a range of vendors
Resalable Professional Services through our reseller channel partners

Value-Added Marketing

Targeted lead generation campaigns for reseller partners
Co-funded marketing campaigns with reseller partners
Promotions and incentive programs
Timely product and technology updates
Targeted eNews program

Value-Added Warehousing & Logistics

Staging for the channel partners and Carrier/ISP – CPE & Appliances
Virtual warehousing and drop ship
Shipping both nationally and overseas
Same day and next business day delivery
Secure online ordering and tracking

Value-Added Finance

Leasing and finance options available